Zazu Data Privacy Policy
Last Updated: 28.02.2025
At Zazu, we take your privacy seriously and are committed to safeguarding the personal data you provide us. This Privacy Policy explains what data we collect, how we use it, and the rights you have concerning your information.
Data We Collect
We only collect personal information if you voluntarily sign up for our waiting list. The data we collect includes:
Full Name
Contact Details (email address, phone number)
Role (e.g., founder, manager)
Business Name
Type of Industry
Reason for choosing Zazu
This information helps us understand your business needs and tailor our products and services accordingly.
How We Use Your Data
The data you provide will be used for:
Product Recommendations: To suggest products and services tailored to your business needs.
Improving User Experience: To enhance our website's functionality and your experience with Zazu.
No Data Sharing: At this time, we do not share your personal data with any third parties outside of Zazu.
Cookies
When you access our website we may send one or more Cookies (small text files containing a string of alphanumeric characters) to your computer to collect certain usage information. We use session Cookies (which disappear after you close your browser) and persistent Cookies (which remain after you close your browser and which can be removed manually) which may be used by your browser on subsequent visits to our website.
We use information gathered by Cookies to improve the website. Please note that some of our business partners (e.g. advertisers) use their own Cookies or widgets on our website. We have no access to or control over them. Information collected by any such Cookie or widget is governed by the privacy policy of the company that created it, and not by us. Cookies cannot contain malicious code such as viruses. All information is anonymous and we do not use the collected information to create visitor profiles.
Refusing a Cookie may, in some cases, preclude you from using, or negatively impact, the display or function of our websites or certain areas or features of our websites.
Zazu uses Google Analytics and Cookies to target our advertising on third party sites. For example, it may be ads on Facebook, LinkedIn, Google AdWords or other websites.
Google Analytics is a web analysis service that analyses how users interact with the site. On behalf of Zazu and based on your consent, Google will use this information to assess your use of the website, to compile reports on website activity and to provide the website operator with other services related to website and internet use.
We use the IP anonymisation tool offered by Google Analytics in order to ensure anonymous collection of IP addresses (so-called IP masking). The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.
How can you control Cookies?
To prevent your data from being used by Google Analytics, download and install the Google Analytics Opt-out Browser Add-on and click on the blue button.
For more information on terms of use and data protection, please visit the Analytics Help page; Safeguarding your data.
In addition, the User can manage preferences for Cookies directly from within their own browser and prevent – for example – third parties from installing Cookies. Through browser preferences, it is also possible to delete Cookies installed in the past, including the Cookies that may have saved the initial consent for the installation of Cookies by this website. If you use different devices to access our website, you will need to ensure that each browser of each device is set to your Cookie preference.
Tracking Tools
Zazu and our Zazu product use third party tracking tools, such as Mixpanel, in order to improve your customer experience.
Web beacons
Our website may contain electronic image requests (called a “single-pixel gif” or “web beacon” request) that allow us to count page views and to access cookies. Any electronic image viewed as part of a web page (including an ad banner) can act as a web beacon. Our web beacons do not collect, gather, monitor or share any of your personal information. We merely use them to compile anonymous information about our website.
Recording calls
We will monitor and record telephone calls that you make to our call centre which is mandatory in order for us to provide services to you.
Purpose for collection
We may use any service information and optional information provided by you for such purposes as indicated to you at the time you agree to provide such service information or optional information. We may use your usage information for the purposes described above and to:
remember your information so that you will not have to re-enter it during your visit or the next time you access the website;
monitor website usage metrics such as total number of visitors and pages accessed;
provide any services, which may be useful or beneficial to you; which include (but in no way be limited to) providing you with useful updates regarding your upcoming booking ; and
track your entries, submissions, and status in any promotions or other activities in connection with your usage of the website.
User Rights
Zazu is fully committed to complying with:
The European Union's GDPR: This ensures that all personal data is processed in a fair, lawful, and transparent manner..
South Africa's POPIA: This ensures that your data is processed in a manner that upholds the right to privacy while complying with legal obligations.
Security Measures
We implement robust security measures, including encryption and access control, to ensure your data is protected from unauthorized access, loss, or disclosure.
Compliance with Regulations
Zazu is fully committed to complying with:
The European Union's GDPR: This ensures that all personal data is processed in a fair, lawful, and transparent manner..
South Africa's POPIA: This ensures that your data is processed in a manner that upholds the right to privacy while complying with legal obligations.
Minors
Our services are not available to minors under the age of 18, as is standard for banking and financial services.
Changes to This Privacy Policy
We reserve the right to update this policy as our services and legal obligations evolve. Any changes to this Privacy Policy will be posted on our website with the updated effective date.